Cleaning hours

except on:

standard checklist

Your security and peace of mind is our top priority

At HomeHello, we take all the steps to make sure your experience is a safe and enjoyable one.

The most professional of cleaners

All of our cleaners undergo a strict screening process that includes background checks in compliance with local laws,as well as in-person assessments to make sure they operate at our professional standards.

In addition, we frequently ask our clients to review and rate our cleaners. Only cleaners with reliably high ratings will remain on our platform. It’s how we ensure that your cleaners will be the best around!

Our Secure Platform

All of our online bookings are processed through Stripe, which has achieved the most stringent security certification of PCI Service Provider Level 1

Furthermore, your privacy and information security are extremely important to us. That is why we keep your data safe with state-of-the-art 256-bit SSL encryption, and will never sell, rent or share your information.

100% Happiness Guaranteed

To make sure you’re absolutely in love with HomeHello, we offer a 100% Happiness Guarantee. If you’re not happy with your clean, we will send a cleaner to re-clean your house, absolutely free!

On top of that, we only charge your account after the clean has been completed, so you can stay worry-free about your cleaning experience!

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HomeHello Offices

About Us

Founded in 2014, with our main headquarters located in Pyrmont and offices in Melbourne CBD , HomeHello aims to bring happiness and smiles to all homes across Australia. Through our simple and affordable way of connecting Australians with passionate service providers, we have already provided hundreds of Sydney and Melbourne homes with seamless professional cleaning experiences.

By doing this, we are taking the first step to our overall objective to make professional cleaning available to every Australian. Whether you are a parent or a university student – whether you need a cleaning once off or once a week – we are a convenient solution to make your home a cleaner and happier place.

Cleaning Service Professionals

We know that your home is a very cherished and personal place. That’s why to ensure a happy and amazing cleaning experience, we guarantee the network of cleaners on our platform are all:

  • Experienced
  • Police/Reference checked & Insured.
  • Individually screened and trialed in person
  • Frequently monitored for quality assurance purposes

Our Local Cleaners

Just as your satisfaction is a priority for us, we also aim to grow and support our local cleaning professionals.

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Supporting our local cleaners

Professionals are able to do what they love (making
homes a happier place) when and where they want

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Constant Improvement

Professionals are able to continue to improve the quality of their service by receiving feedback from customers

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Improving Relationships

By connecting cleaners with customers, we seek to increase the relationships between our communities.

How it works

To book a professional clean with us, it’s very simple! Through our very easy to use website,

you can book, reschedule or cancel any cleans – even on your smartphone!

Details about Your Home for your Cleaning Icon
1. Enter a few details of your home
Select Date & Time for your cleaning Icon
2. Pick a date and time that works for you
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3. Pay securely online and book!