Cleaning hours

except on:

standard checklist

Your security and peace of mind is our top priority

At HomeHello, we take all the steps to make sure your experience is a safe and enjoyable one.

The most professional of cleaners

All of our cleaners undergo a strict screening process that includes background checks in compliance with local laws,as well as in-person assessments to make sure they operate at our professional standards.

In addition, we frequently ask our clients to review and rate our cleaners. Only cleaners with reliably high ratings will remain on our platform. It’s how we ensure that your cleaners will be the best around!

Our Secure Platform

All of our online bookings are processed through Stripe, which has achieved the most stringent security certification of PCI Service Provider Level 1

Furthermore, your privacy and information security are extremely important to us. That is why we keep your data safe with state-of-the-art 256-bit SSL encryption, and will never sell, rent or share your information.

100% Happiness Guaranteed

To make sure you’re absolutely in love with HomeHello, we offer a 100% Happiness Guarantee. If you’re not happy with your clean, we will send a cleaner to re-clean your house, absolutely free!

On top of that, we only charge your account after the clean has been completed, so you can stay worry-free about your cleaning experience!

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Help us clean for a cause.

2. Better HomeHello Experience

At HomeHello we don’t just keep homes sparkling clean. It’s also part of our mission to bring overall happiness to our local community - we love to see when our hard work has helped the important projects and conversations that breathe life into our community.

Our company is still in it’s early stages however, so we’ve decided to take the baby steps necessary to create space for huge leaps in our impact on the community.

HomeHello supports The Kids' Cancer Project

Founded by Col Reynolds in 1993, The Kids’Cancer Project is a national charity that aims to help children with cancer but raising funds for much needed research.

What does The Kids' Cancer Project do?

  • Australia has one of the highest incidences of childhood cancer in the world. It is one of the leading causes of death by disease in our children.
  • Today, The Kids’ Cancer Project is one of the biggest funders in Australia of Childhood Cancer Research
  • The organisation is currently providing support to 14 projects by prestigious research institutions across the nation
  • They have invested over $25 million dollars since 2007

Help us clean for a cause

We at HomeHello are truly optimistic about our charities initiative and would love to see you jump onboard. Through our combined efforts, we can take the baby steps necessary to set up the success of our community partners in the future.

"Whether the feedback is good – whether its bad – your input will not only go to creating a better HomeHello service, but it will go towards giving back to the community."